1, pre-sales:
Set up user profiles, contact with customers, to introduce what is related to our technology and equipment, understand user needs, recommend the corresponding equipment, the implementation of the sample and the related technical preparation, improve the technical parameters.
2, sale:
Provide user related drawings, technical data, coordinate the user equipment installation construction, report the production speed to the user and production quality.Ensure that the user engineering for synchronous coordinate development and equipment manufacture.Handling of emergencies, keep good communication with the user.
3, after:
(1) to send to the user guide installation, responsible for commissioning until delivery.
(2) responsible for users about the operation and maintenance skills training.
(3) quality to provide spare parts for a long time.
(4) equipment warranty for one year, one year after acceptance internal cause equipment damage caused by the device itself quality, responsible for free maintenance, such as fault caused by improper operation fee, service and maintenance, and implement 48 hours is the first 24 hours after receiving the user information must be answer user questions, such as can not solve in the phone, then the user scene in the next 24 hours to solve the problem.
